Delivery Information

     


    UK ORDERS  ABOVE £40   (Royal Mail First Class Signed For )               FREE SHIPPING

     UK ORDERS BELOW £40   (Royal Mail First Class Signed For )                      £3.50

     ROYAL MAIL SPECIAL DELIVERY NEXT DAY                                                 £7.99  

     ROYAL MAIL INTERNATIONAL SIGNED FOR SHIPPING                               £8.99

       (You will be sent a Shipping Email Confirmation with Tracking number when the order is dispatched.)

 


 RETURNS     

 If for any reason you are not entirely happy with your purchase please contact Modern Vintage Style by email and return within 28 days for a refund. When returning goods please ensure  you use a trackable or signed  for service. and keep all  proofs of purchase in case you need to claim compensation, as we are unable to refund on goods  not delivered. Please note that return postage costs are to be paid by the customer.


 DELIVERY NOTES AND TIMESCALES

 Royal Mail First Class Signed For Postage

Your jewellery will be sent to you in our Modern Vintage Style Gift Boxes. The box will be packaged and posted Royal Mail 1st class Signed For Delivery  which should reach you in one to two working days after despatch. Postage and package (including gift box) is charged at £3.50 per order for orders under £40. UK orders from £40 and over qualify for free shipping and are posted using Royal Mail First Class Signed For Postage. For items that are in stock we aim to despatch 1-3 business days from receipt of your order. 

   

 Royal Mail Special Delivery Postage

 If you require Royal Mail Special  Delivery Guaranteed Postage ( arriving before 1PM the next day), please choose this option at checkout.  If you require this shipping type orders must be  placed before        1PM on the day before it is required to arrive. Royal Mail Special  Delivery Guaranteed Postage is charged at 7.99 per order.

     

Royal Mail International Signed For Postage

Non UK international postage is charged at £8.99, using International Signed For Delivery. Delivery estimate time for these items is 5 to 7 working days. Please note that International orders will be subject to customs and/or import duties and tax charges (applied on reaching destination country outside of the UK). We do not cover these costs so you will be responsible for paying any import charges that may be applied. As customs vary by country, we are unable to advise on these charges, and would recommend you contact your local customs office for more information before placing your order.)


 RETURNS NOTES

If an item is returned  because no-one was there to receive it, and it has not been collected from the post office within the time stated on their card, we will ask you to pay the postage charge again for us to re-send it. Goods are packaged carefully, but in the  unlikely event that you receive anything damaged, please return within 28 days of  receipt for replacement.  When returning goods please ensure you use a trackable or signed  for service and keep all  proofs of purchase in case you need to claim compensation, as we are unable to refund on goods  not delivered. Please note that return postage costs are to be paid by the customer. It is the customer's responsibility to ensure items for return are packaged securely. If we receive an item for return, which has been damaged due to poor packaging an amount will be deducted from the refund to cover the damage. Regrettably we are unable to offer refunds on earrings due to hygiene regulations.