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Terms and Conditions
Welcome to the Modern Vintage Style shop (site). Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").
We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
PRIVACY and SECURITY
Modern Vintage Style respects our customers' account information as private and confidential and will never share this information with any outside affiliations or individuals.
Payment is processed using ‘PayPal’ for a guaranteed secure payment service. You can pay using a credit or debit card (processed by Paypal) or pay through your Paypal Account. PayPal is the leading online payment processing service designed to protect your online details and identity. Your details are not stored with Modern Vintage Style but kept by the financial service provider ‘Paypal’ , Alternatively we accept bank transfers.
Modern Vintage Style does not disclose buyer information to third parties unless legally required to do so.
Antique and vintage jewellery normally shows signs of age. At Modern Vintage Style we aim to sell items that are in very good vintage condition at minimum. Exceptions are sometimes made if the piece is particularly unique or rare. All items are described in great detail indicating any flaws in the piece.
Any items that do not meet the expectation of the customer can be returned within 28 days, with a full money back guarantee.
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
The measurements of the pieces provided on our website are approximations to provide a guide for our customers.
Your Modern Vintage Style Jewellery will be sent to you in our Modern Vintage Style Gift Boxes. The gift boxes are then packaged and posted Royal Mail 1st class, (signed for delivery) or FED EX which should reach you in one to two working days after despatch. Special Delivery orders are sent using Royal Mail Special Delivery, or FED EX Next Day. For items that are in stock we aim to despatch between 1-2 business days from receipt of your order. Some of our jewellery is handmade and is made in limited runs to ensure quality of materials. If an item is not in stock it will be handmade and we will email you with estimated despatch times . Postage and package (including gift box) is charged at £3.50 per order. For UK orders over £40 there is no postage charge. Special Delivery Postage is £7.99 per order.
Non UK International postage is charged at £8.99 using International Signed For Delivery. Delivery estimate time for these items is 5 working days.
If an item is returned because no-one was there to receive it, and it has not been collected from the post office within the time stated on their card, we will ask you to pay the postage charge again for us to re-send it. Goods are packaged carefully, but in the unlikely event that you receive anything damaged, please return within 10 days of receipt for replacement. In accordance with the Distance Selling Regulations, you may return any item (except custom-made) for any reason within 28 days of receiving it, provided that it has not been used and is returned in its original packaging and that you email to advise of your intention to return the item. Please note that all postage costs will have to be borne by the customer except in the case of faulty product. All returns should be sent Royal Mail Signed for delivery.
If for any reason you are not entirely happy with your purchase please contact Modern Vintage Style to advise by email and return within 28 days for a refund. When returning goods please ensure you use a trackable or signed for service and keep all proofs of purchase in case you need to claim compensation, as we are unable to refund on goods not delivered.
Regrettably we are unable to offer refunds on earrings due to hygiene regulations.
It is the customer's responsibility to ensure items for return are packaged securely, especially for items in gift boxes - which could be crushed if not protected. If we receive an item for return, which has been damaged due to poor packaging (this includes the gift box), an amount will be deducted from the refund to cover the damage.
Custom made orders
We will be pleased to quote you for custom made jewellery. Just email us with your requirements:
If we have custom made a piece of jewellery to fit a specific size, or with different colours or design from those shown on our site, we do not normally offer a refund for any reason other than faulty or damaged goods. Please contact us first if you feel you need to return anything for any other reason. All items can be made to fit a specific size. We ask that you state this on your order if necessary please.